---
title: How to SIP register a Fanvil A233 to Cisco WebEx
description: Fanvil SIP, SIP register, Cisco, Cisco WebEx
---

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# How to SIP register a Fanvil A233 to Cisco WebEx

To register a Fanvil A233 (or similar Fanvil SIP device) to Cisco Webex, you must configure it as a Customer Managed Device. This process involves generating unique SIP credentials in the Webex Control Hub and then manually entering them into the Fanvil web interface. 

Step 1: Generate SIP Credentials in Webex Control Hub   
Log in to the Cisco Webex Control Hub with administrator credentials.  
Navigate to Management \> Devices and click Add Device.  
Choose Existing User or Workspace depending on where you want the device assigned.  
Select Cisco Phone, ATA, or 3rd Party Device.  
From the drop-down menu, choose Customer Managed Device.  
Select Generic IP Phone (or similar) as the device model.  
Enter the device's MAC address and click Save.  
Webex will generate a SIP Username, SIP Password, and Outbound Proxy (e.g., lbgw.cisco.com). Copy these details immediately or download the provided .csv file. 

Step 2: Configure the Fanvil A233 Web Interface   
Access the Fanvil web UI by entering the device's IP address into a browser (default credentials are often admin/admin).  
Go to Line \> SIP settings.  
Fill in the following fields using the credentials from Step 1:  
Display Name: Your preferred name.  
User Name: The SIP Username from Webex.  
Authentication Name: The same SIP Username.  
Password: The SIP Password generated by Webex.  
SIP Server 1 (Address): Set this to the Webex domain (e.g., cisco.sipflash.com or as specified in your Control Hub).  
Server Port: Usually 5061 (for TLS) or 5060.  
Transport: Select TLS (Webex generally requires encrypted signaling).  
Under Proxy Settings:  
Enable Proxy: Yes.  
Proxy Address: Enter the Outbound Proxy provided by Webex.  
Click Apply/Save. 

Step 3: Verification  
On the Phone: Check the registration status on the Fanvil dashboard; it should show "Registered."  
In Webex: The device status in Control Hub should change from "Offline" to Online within a few minutes

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